The Opportunity
The successful candidate will be part of a team of skilled cyber security analysts who will deliver specialist cyber security capability to contracted clients. This consists of several security logging, security monitoring and security operations services; designed to detect external and internal cyber-attacks on the client IT and network infrastructure.
Responsibilities
- Deliver security-based operational support for Managed Service clients, in line with documented process and timeframe
- Receive and monitor events
- Review the collected data and then triage the event according to SOC process
- Classify and prioritize incidents based on established criteria
- Handles communication to a mix of technical and non-technical client audience
- Perform routine checks to security platforms and appliances
- Raising support tickets and taking ownership through to completion
- Participate in open communication between team members
- Additional tasks will be given as the individual grows their skill
Key Competencies:
- Degree in computer science or equivalent
- Familiar with Network protocols (DNS, SMTP, HTTP)
- 2-3 years of IT experience
- 1 – 2 years of Cyber Security experience
- Knowledge in using a SIEM (Splunk, Rapid7 IDR and Sentinel) is a plus
- Knowledge in Vulnerability Management is a plus
- Knowledge in Anti-Malware and Endpoint Detection and Response tools is a plus
Skills and Attitudes:
- Willing to work in 24 x 7 environment, including shift work or out of hours on-call arrangements.
- Commitment to continual improvement, education, personal development and a willingness to learn.
- Strong troubleshooting skills and ability to manage issues through to resolution.
- Maintains strong attention to detail in high-pressure situations.
- Ability to explain in written and spoken English.
- Strong ambition and ability to develop and expand cyber security services and product support.
- Align and embody our core business values
HOW TO APPLY
Please send resumes to: pauline.tabirara@infotrust.com.au
